Frequently Asked Questions

Both. Our used inventory includes Ford models along with other makes taken on trade. Every used vehicle goes through a multi-point inspection before it hits our lot. Check current used inventory on velocityford.ca.

Last updated: April 2026

We do, and we'll be direct about why: we work with Ford Credit plus a network of Canadian banks and credit unions, which means we can shop multiple lenders to find you the best rate. We have competitive financing programs on new Ford vehicles, including special manufacturer rates on select models. For used vehicles, rates depend on your credit profile and the vehicle age. Come in with your situation and we'll find options.

Last updated: April 2026

Yes. We accept any make or model as a trade-in. Bring in your vehicle for a free, no-obligation appraisal. Your trade value can go directly toward your next purchase, reducing what you finance and often the PST/GST owed. We handle all the paperwork.

Last updated: April 2026

A lot of our customers are from Regina and Regina area, and the honest answer is yes for most buyers. Ford MSRP is manufacturer-set, so you're not paying more in Moose Jaw. What you often gain: better selection on specific trims, less pressure sales environment, and shorter wait times in service. Moose Jaw is ~70 km from Regina on Highway 1. Many Regina customers bring their vehicles back for service once they see how different the experience is.

Last updated: April 2026

Yes. Our Ford-certified service department handles everything from oil changes and tire rotations to major engine, transmission, and electrical work. We carry OEM Ford parts and accessories. All work comes with a Ford warranty where applicable. Book service at velocityford.ca or call 306-693-3673.

Last updated: April 2026

Our service department is open Monday through Friday, typically 7:30am to 5:30pm. Saturday service is available seasonally -- call to confirm. We're closed Sundays. Current hours are always listed on velocityford.ca.

Last updated: April 2026

No, Velocity Ford is closed Sundays for both sales and service. We're a Moose Jaw business and close Sundays to let our staff spend time with family. If you're looking at vehicles, our full inventory is on velocityford.ca 24/7 and you can submit a request anytime -- we'll respond first thing Monday.

Last updated: April 2026

Absolutely. If the exact model, trim, colour, or option package you want isn't on our lot, we can place a factory order directly with Ford. Typical delivery is 4-12 weeks depending on the model and build timing. We can also do dealer trades -- pulling a specific vehicle from another Ford dealer if one of us has what the other needs.

Last updated: April 2026

Our service department is primarily Ford-focused and our technicians are Ford-certified, but we can handle general maintenance on other makes (oil changes, tires, brakes, diagnostic scans). For brand-specific warranty work on other manufacturers, you'll want to visit that brand's dealership. Call us to ask about your specific vehicle and service need.

Last updated: April 2026

Come by during sales hours, ask for the sales team, and we'll get you set up. Bring a valid driver's licence. You can test drive as many vehicles as you want in one visit -- we'll swap keys. No pressure, no appointment needed for most vehicles, but calling ahead lets us have the specific vehicle ready and cleaned up for you.

Last updated: April 2026

Yes, we offer a shuttle within Moose Jaw for service customers. Loaner vehicles are available for larger service jobs (typically warranty work or repairs requiring a full day or more) subject to availability. Ask when you book your appointment.

Last updated: April 2026

New Ford vehicles come with Ford's manufacturer warranty: 3 years/60,000 km bumper-to-bumper, 5 years/100,000 km powertrain, 8 years/160,000 km on electric components for hybrids and EVs. Certified pre-owned Fords include extended coverage. Used vehicles come with our own inspection guarantee and available extended warranty options.

Last updated: April 2026

Call 306-693-3673, visit us at 661 Thatcher Drive East, Moose Jaw, or browse inventory and contact a sales rep at velocityford.ca. You can also book service, order parts, and apply for financing online 24/7.

Last updated: April 2026